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Request account deletion

How to ask Yacht Social to permanently delete your account and personal data, and what to expect.

Account deletion is requested by email. There is currently no option to delete your account inside the app or website, and a request is reviewed by our team rather than carried out automatically.

How to request it

  1. Email us from your registered address

    Write to support@yachtsocial.app from the email address on your Yacht Social account, so we can match the request to the account.

  2. We may verify your identity

    We may ask follow-up questions or for confirmation before acting, to make sure only the account holder can request deletion.

  3. We review the request

    We check what can be deleted and what we may need to keep, then tell you the outcome. Sending the email does not delete your account automatically.

Start deletion request by email

The email opens pre-filled; remember to send it from your registered address. Never include your password or card details.

What we may need to keep

Some information may need to be retained even after an account is deleted, for example booking records, payment and transaction records, and records needed for legal, tax, fraud-prevention or dispute purposes.

We do not state a fixed retention period on this page. See the Retention section and Your Rights in the Privacy Policy.

If you have upcoming charters or unresolved payments or disputes, mention them in your request. Requesting account deletion does not itself cancel a charter or settle a payment; we will explain any records that must be retained.

Questions first?

Visit Support or email support@yachtsocial.app.

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